5 Things Nobody Tells You Before You Get a Fuel Card
We’re NZ Fuel Cards, and these are the questions our team gets on the phone.
A lot of people think a fuel card is just a discount card. It’s actually a fuel credit account that comes with a discount, and there are a few other things worth knowing before you sign up.
You could end up with more than one card. NZ Fuel Cards only supplies fuel cards to businesses. When you ring us, you’re talking to someone in New Zealand. And our app shows your spend and savings throughout the month, so you can see how you go before you receive your regular invoice.
Isn’t a fuel card just a discount card?
No. A rewards card like Mobil Smiles gives you a discount, but you still pay at the pump. A fuel card gives you a discount and credit. Your drivers fill up, and the business pays later.
Every card on your account goes on one invoice. If you run 4 vans and a ute, that’s one bill to check.
Why would I need more than one fuel card?
Each fuel company gives its best possible discount on its own branded card. So we give you a separate card for each company you choose: BP, Caltex, Mobil or Z. They all sit on one account and one invoice.
Each card costs $1.53 including GST per month. There are no joining, account or transaction fees. Our post on how many fuel cards you can have goes into more detail.
Can I get a fuel card for personal use?
Not from NZ Fuel Cards. Our fuel cards are for businesses only, and that includes sole traders. If you run one ute for your trade, you qualify. If it’s for the family car, we can’t help but we may be able to suggest another company who can.
Who do I call if something goes wrong?
Our team in Nelson. The phones are answered 8:30am to 5pm, Monday to Friday, and we pick up more than 96% of calls within the first minute.
After hours, a separate service handles urgent problems like a lost card. If a card goes missing on a Saturday night, you don’t have to wait until Monday to stop it.
Do I have to wait for the invoice to see what I’ve saved?
No. The NZ Fuel Cards app shows your transactions and the amount due as you go. It also shows your spend over the last 30 days and your total savings over the last 12 months. You can suspend a card or change a PIN from the app too. Here’s our guide to the app.
What won’t a fuel card do?
It won’t stack with loyalty programmes. You can’t use it alongside Mobil Smiles, Pumped, Everyday Rewards or Fuelup vouchers, and you won’t earn their points.
The one exception is Airpoints. You can earn them with our Z card at participating Z stations.
Frequently asked questions
Is there a contract?
No. You can leave whenever you like.
How do I find out what I’d save?
Email us a recent fuel bill. We’ll compare it against our prices and send you a report, obligation free.
How long does it take to apply?
About 10 minutes online. Once we’ve approved it, your cards arrive in around 7 to 10 working days.
You can apply online, or call the team on 0800 111 391.